INCLUDING COOKIE POLICY
This Privacy Policy explains how our organization uses the personal data we collect from you when you use our website. Please take the time to review this Policy which describes how Home Labs Diagnostics collects, uses, and discloses your personal data when you use our website or services, make purchases from www.homelabs.ie or communicate with us. By providing personal data to Home Labs Diagnostics users consent to the processing of such data by Home Labs Diagnostics as described in this Privacy Policy. Any personal data collected by Home Labs Diagnostics is used in accordance with EU data protection legislation.
1.1. What information do we collect and how do we do it?
We collect personal data from you when you provide it to us directly and through your use of our website and services. This information may include:
· Basic contact details including your name, address, email and phone number.
· Order details including your name, billing address, shipping address, email address, phone number.
· Account information including your username and password.
· Shopping details including the items you view and put in the cart.
· Records of your communication with us including sending a message through Contact form, interaction
on social media etc.
· Information collected automatically through cookies.
· Information collected from third parties.
1.2. How do we use your personal information?
Our Company collects your data so that we can:
· Process your order and manage your account.
· Email you with special offers on other products and services we think you might need.
· Personalize the Site and provide you content according to your needs and interests, based on the information we gained from your account, purchase history, and browsing activity.
· Monitor and improve our Site and services to better suit our customers’ needs.
· Send you marketing materials and display targeted advertising.
· Take appropriate action for security purposes, to investigate fraud, to protect ourselves and third parties where necessary.
· Comply with our legal and regulatory obligations.
· Additionally, your personal data may be used for statistical analysis.
1.3. How do we store and protect your personal information?
Our Company always maintains high standards for data security. All personal data is backed up and stored securely. We will keep your personal data for as long as necessary for invoicing, tax and other legal purposes.
We may also keep a record of your communication with us for as long as it is necessary to protect our Organisation from legal claim. Here is how we keep your data secure:
· We use a virtual private network (VPN) to secure our web connection.
· We use SSL certificates on our website to secure online transactions and to keep your personal information private and secure.
· We don’t collect more data than we need to process your order, maintain your account and answer your questions.
Although we do everything we can to protect your personal data at all times, we cannot guarantee the security and integrity of the information that has been transferred to our Site.
1.4. Marketing
Our Company would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing e-mails, you may always opt out at a later stage. You have the right at any time to stop our Company from contacting you for marketing purposes.
1.5. What are your data protection rights?
You have the right to access, rectify, amend, correct or erase your personal data unless there is a legal basis for refusal. If you make such request, we have 30 days to respond to you. If you would like to exercise any of these rights, please contact us at the following e-mail address:
help@homelabs.ie
1.6. Children
Our Site should not be used by children under the age of 18. We do not intentionally collect personal data from children under the age of 18.
1.7. Cookies
Cookies are small text files placed on your device in order to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs. For further information about cookies, visit www.allaboutcookies.org.
1.7.1. How do we use cookies?
As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data. The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions
with our website.
1.7.2. What types of Cookies do we use?
We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below. The cookies that are categorized as “Necessary” are stored on
your browser as they are essential for enabling the basic functionalities of the site. We also use third-party cookies that help us analyse how you use this website, store your preferences, and provide the content and advertisements
that are relevant to you. These cookies will only be stored in your browser with your prior consent. We use the following cookies on our Site:
· Necessary cookies – are required to enable the basic features of this site, such as providing secure log-in or
adjusting your consent preferences. These cookies do not store any personally identifiable data.
· Functional cookies – help perform certain functionalities like sharing the content of the website on social media
platforms, collecting feedback, and other third-party features.
· Analytical cookies – are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
· Performance cookies – are used to understand and analyse the key performance indexes of the website which helps in delivering a better user experience for the visitors.
· Advertisement cookies – are used to provide visitors with customized advertisements based on the pages you visited previously and to analyse the effectiveness of the ad campaigns.
1.8. Notification of Changes
Home Labs Diagnostics will notify users of any changes to this Privacy Policy. All changes will be posted on this page so that users are always aware how Home Labs Diagnostics uses their personal data.
1.9. Consent
By providing personal information to Home Labs Diagnostics users consent to the processing of such data by Home Labs Diagnostics as described in this Privacy Policy.
Effective Date: 23-Jul-2023
Last Updated: 23-Jul-2023